g777 Privacy Policy

Who We Are

g777 (accessible at g-777.one) operates an online gaming platform that offers casino games and sports betting to adult players in Bangladesh. When you create an account, make a deposit, or contact our support team, you share personal information with us. This Privacy Policy describes exactly what we do with that information.

References to "g777", "we", "us" or "our" throughout this document refer to the platform operator. References to "you" or "your" refer to any individual who accesses the g777 website or mobile app, whether as a registered player or a visitor.

Data We Collect

We collect only the data we genuinely need to run a safe, fair platform and comply with anti-money-laundering requirements. The table below sets out what we collect and when.

We do not collect sensitive personal data such as racial origin, religious beliefs, health information, or biometric data unless required by law.

Why We Use Your Data

We use your personal data for the following purposes:

• Account management – creating and maintaining your g777 account, processing logins, and resetting credentials.
• Transaction processing – handling deposits and withdrawals via bKash, Nagad, Rocket, and Upay; confirming payment references; issuing bonuses.
• Identity verification (KYC) – verifying your age and identity before your first withdrawal, as required for responsible gaming and fraud prevention. Documents accepted: National ID Card, Passport, or Driving Licence.
• Fraud prevention and security – detecting suspicious login patterns, unusual transaction volumes, and bonus abuse.
• Responsible gambling – monitoring play patterns to identify potential problem gambling behaviour and enforcing self-exclusion requests.
• Customer support – responding to queries via 24/7 live chat and resolving disputes.
• Legal compliance – meeting record-keeping, anti-money-laundering, and reporting obligations.
• Service improvement – analysing aggregated usage data to fix bugs, improve game load times, and optimise the mobile app.
• Marketing (opt-in only) – sending bonus offers or game updates by SMS if you have expressly agreed to receive them. You can opt out at any time.

Legal Basis for Processing

Every use of your data has a legal basis under applicable data protection law.

Who We Share Data With

g777 does not sell your personal data. We share it only where necessary:

• Payment processors – bKash, Nagad, Rocket, and Upay receive transaction references to complete deposits and withdrawals. They handle data under their own privacy policies.
• Game providers – Ezugi, Spribe, Evolution, FA Chai, JDB, and Playtech receive a pseudonymous player ID and bet data to run the games and calculate results. They do not receive your name, NID, or mobile number.
• Identity verification services – a KYC partner may process document images to confirm your identity before your first withdrawal. This review is completed within 6 hours.
• Fraud and security tools – automated systems that screen for suspicious activity. These operate on aggregated signals, not plain-text personal data.
• Regulatory or law enforcement authorities – when compelled by law, court order, or to protect the rights of other users.

All third parties we work with are required to process your data only for the specific purpose we authorise and to maintain appropriate security standards.

How Long We Keep Data

We keep your personal data for as long as your account is active, plus a minimum of five years after account closure to meet anti-money-laundering record-keeping requirements. Marketing consent records are kept for three years from the date of opt-out. Chat transcripts are retained for one year. Device and technical logs are retained for 90 days.

When retention periods expire, data is deleted or anonymised so it can no longer be linked back to you.

Cookies & Tracking

g777 uses cookies and similar technologies to keep you logged in, remember your language setting, and understand how players use the site so we can improve it.

Types of cookies we use

• Essential cookies – session tokens, CSRF protection, login state. These cannot be disabled without breaking core functionality.
• Analytics cookies – page-view counts, navigation paths, and error rates. Data is aggregated and not tied to your personal identity.
• Marketing cookies – used only if you have opted in to marketing communications. These track which promotions led you to register or deposit.

You can clear or block cookies through your browser settings at any time. Blocking essential cookies will prevent you from logging in.

Your Rights

You have the following rights regarding your personal data held by g777:

• Right to access – request a copy of all data we hold about you.
• Right to correction – ask us to fix inaccurate or incomplete data.
• Right to deletion – request deletion of your data, subject to our legal retention obligations.
• Right to restrict processing – ask us to limit how we use your data while a complaint is pending.
• Right to data portability – receive your account and transaction data in a structured, machine-readable format.
• Right to withdraw consent – opt out of marketing messages at any time, without affecting any other service.
• Right to object – object to processing based on legitimate interest where your individual circumstances override our interests.

To exercise any of these rights, contact g777 through the live chat support channel. We will respond within 30 days. If your request involves identity verification, we may ask you to confirm your registered mobile number.

How We Protect Your Data

All data in transit between your device and g777 servers is encrypted using TLS. Stored data is encrypted at rest. Access to personal data is restricted to staff who need it to do their job, and all access is logged. Payment references are tokenised so full mobile wallet numbers are never stored in plain text on our servers.

Despite these measures, no internet transmission is completely secure. If you believe your account has been compromised, contact our 24/7 live chat immediately.

Minors Policy

g777 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you are a parent or guardian and believe a minor has registered an account, contact our support team right away. We will close the account and delete all associated data promptly.

Changes to This Policy

We may update this Privacy Policy when our practices change, when new services are added, or when legal requirements change. When we make material changes, we will display a notice on the g777 platform for at least 14 days before the new policy takes effect. The "Last updated" date at the top of this page always reflects the most recent revision. Continued use of g777 after the effective date means you accept the updated terms.

Contact & Complaints

If you have a question about this Privacy Policy or want to exercise your data rights, reach our support team through the live chat feature available 24/7 on the g777 website and mobile app. We do not publish a contact email address; live chat is the only official channel and gives you the fastest response.

If you are not satisfied with how we handle your request, you have the right to escalate your complaint to your local data protection authority.